Job Description:

Career level: Journeyman

Positions available: 1

Location: Bucharest

Skills required:

Mainframe :

• JCL, TSO, ISPF, CICS: mandatory
• COBOL, DB2. IMS: mandatory
• PL1, IDMS, Rexx, Assembler: optional at least of them (will be learned)

Softskills:

• English
• willing to learn techs from the optional list
• willing to adapt to new Mainframe Modernization strategy as part of migrating Legacy apps to newer techs
• documentation oriented

Career level: Master

Positions available: 1

Location: Bucharest, Hunedoara, Cluj, Timisoara, Brasov, Sibiu

Job description:

In charge of the Access Management tasks for the BNPP account:

• VM creation request
• SecureID assignation request
• Account creation + Email address requests initiation for new employees
• Admin rights validation and approval
• Admin rights for VM request intiation
• Installation of missing applications
• French skills level B2-C1

Skills required:

• French skills mandatory

Career level: Novice

Positions available: 1

Location: Bucharest

Job description:

Tasks:

• Updating the Roadmaps sheets from Proposal file
• Tickets data extraction from JIRA
• SLA report extraction
• Analyse SLA
• Milestone validation
• Customer Satisfaction reports integration
• SteerCo presentations preparation and support other project specific administrative activities
• French skills required level B2-C1

Skills required:

• French skills mandatory

Career level: Novice

Positions available: 1

Location: Bucharest

Required skills:
The client has been developing a robot programming system for a welding robot manufacturer for more than 20 years.
The system is Windows-based and programmed in MS C++

Mandatory skills:

To support the team the following skills are mandatory:

• Background knowledge of welding technology
• Detailed knowledge of robot technology, especially kinematics and sensor technology
• Sensor strategies for seam start search, seam tracking and joint detection
• Programming language CAROLA
• RogueWave Libraries
• Detailed knowledge of the RoboPlan programming system
• Calibration of industrial robots

• C++ – excellent
• Mathematical skills, especially linear algebra and basic calculus – good
• Microsoft Visual Studio – good
• German language skills – good
• English language skills – good

Nice to have skills:

• CAD/CAM – 3D-Graphics – Robotics – Microsoft Foundation Classes (MFC)

Career level: Novice/Journeyman

Location: Bucharest, Hunedoara, Sibiu, Timisoara, Brasov

Positions available: 1

Defensive Automation

Job description:

As part of Defensive Automation an important activity is to identify saving opportunities across Europe CICs ( western and CEEs) to meet the target numbers provided for Europe Nearshore. In this role, you will focus in understanding the Automation pillars and how to identify savings, confirm them with the accounts and report them accordingly in the PPIM tool. Follow-up and validations will be necessary to make sure the information reported is accurate.  You will also be responsible for clarifying all validation questions returned for any of those entries and for reporting of the actual status as well as the outlook to the stakeholders.
Moving forward, you will engage with each account and discuss about automation opportunities and help them to quantify and report their savings.

Career level: Novice

Positions available: 1

Location: Bucharest

Job description:

• Perform day-by-day administration and monitoring of production systems;
• Solve systems incidents in a timely manner, according to the SLA agreements, in Ticketing tool;
• Perform analysis on incidents, perform root cause analysis for different issues;
• Assign incidents that are in the queue, based on the knowledge of the colleagues;
• Involve in the creation/update of internal procedures, recommending improvements when necessary;
• Assist and offer support for new / ongoing projects;
  Perform sanity checks for applications when they are scheduled;
  Proactively involve in team activities/applications in order improve team performance;
• Address and offer support for recurrent problems that occurs in systems supported;
• Proactively analyze Unix logs and submit tasks to other parties when issues are being found;
• Participate in business training held by different parties in order to improve business knowledge;
• Improve internal processes;
• Work in parallel on different tasks;
• Involve and create automation processes by creating automated scripts and/or processes, in order to improve service quality (Convert manual reports to automated reports and Replace manual activities with automated ones, implement dashboards that can offer an overview of current systems);
• Simplify the day by day work in order to continuously improve skills;
• Perform analysis of the data flow / new features / functionality investigations, in connection with customer requirements;
• Create cleanup flows and develop automated reports in order to sustain a powerful system;
• Implement and document solution in order to prevent the incidents occurrences on the production systems;
• Understanding of technical documentation, application functionalities and end2end flow;
• Availability for on-call activities and working outside of business hours, including weekend;
• Team player, good communicator, analytical thinking, problem solving orientation, capable to work under pressure

Required Professional and Technical Expertise:

• Experience in Application Management Level 2 support or Application Deployment or Middleware Administration  in last 1 year;
• Basic knowledge of at least one monitoring system: Elastic Stack, OEM, Prometheus/Grafana, Dynatrace, Nagios or other monitoring system solution
• Experience in Unix and bash scripting in last 1 year;
• Experience with web service mechanism;
• Basic knowledge on DB and querying is a must;
• Basic knowledge on WebLogic (a definite plus) or other Application Server such as WebSphere, Tomcat, JBoss etc;
•  Basic knowledge of Web technologies: Protocols: HTTPS, TCP/IP, FTP, SOAP/REST; Data formats: XML/JSON/HTML; Scripting: JavaScript/PHP/Python
• Basic knowledge of NW technology: VPN/LAN/WAN, Firewalls, NW Security, API Gateways, Load Balancers
• Basic knowledge of Java and of Java deployment technologies a definite plus.
• Good knowledge of English;
• ITIL background or certification is a plus;

Career level: Journeyman

Positions available: 1

Location: Bucharest

Job Description:
The OpenShift Container Platform (OCP) team provides implementation and technical support for OCP platform and integration with DevOps tools.

Job Responsibilities

• Ensure availability, reliability, and performance of OpenShift/Container Platform.
• Coordinate, escalate, resolve, and close any service request, incident, problem, and change management issues assigned to the team.
• Perform patching, software implementations, and upgrades to RedHat OpenShift technologies.
• Worked varied schedules including on-call responsibilities through a team rotation.
• Automation of operational tasks. Identify and contribute to automation activities. Implement automation that will support regular operational activities – patching, health checks, application operational tasks etc.
• Provides technical expertise in the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise

Qualifications

OCP Experience:

• Bachelor’s degree in Computer Science and/or 5+ years in a technical role or equivalent
• 5+ Years Linux, Windows, Networking, and/ or Storage expert.
• Hands on experience in Docker, Kubernetes, Cloud products
• Administration experience of Redhat OpenShift v4.x
• Strong DevOps/ CI/CD process architecture/engineering
• Familiarity with scripting, NFS/SAN, DNS. Proficient operating in a VMware based infrastructure.
• Engineering and architecting enterprise grade solutions for hardware and Software issues.
• Familiar with database, middleware technologies
• Network familiarity as well as general application delivery and routing concepts.
• Strong working knowledge of Prometheus and Grafana opensource monitoring solutions.
• Experience with Redhat DataGrid and/or Redis in-memory data store.
• Strong understanding of load-balancing, DNS and networking expertise.
• Red Hat, AWS, Azure, Google, or IBM Cloud Certified Architect certification.
• Build and development technologies like Maven and Jenkins.
• Automation and management technologies like Puppet, Chef, or Ansible by Red Hat.
• Version control technologies like Bitbucket and Git (GitHub or GitLab).
• Solid understanding of Prometheus, Grafana and Splunk.

Career level: Middle

Positions available: 1

Location: Bucharest

Job description:

• Defines the scope and vision for the future solutions. Align new solutions with the agreed roadmap.
• Provides support for development and operation activities. Work with project stakeholders from LIA and eu-LISA (architects, technical experts, operations, project managers) to troubleshoot and solve complex technical issues.
• Plan and coordinate the implementation of new releases, perform proof of concepts and manage architectural changes and upgrades of the OpenShift Platform.
• Ensure availability, reliability, and performance of OpenShift/Container Platform.
• Coordinate, escalate, resolve, and close any service request, incident, problem, and change management issues assigned to the team.
• Perform patching, software implementations, and upgrades to RedHat OpenShift technologies.
• Identify and contribute to automation activities. Implement automation that will support regular operational activities – patching, health checks, application operational tasks etc.
• Ensure availability, reliability, and performance of OpenShift/Container Platform.
• Work with IBM and RetHat experts in understanding products roadmap, components’ compatibility, escalate issues, etc.

Ideal candidate:

• Bachelor’s degree in Computer Science and/or 5+ years in a technical role or equivalent
• 4+ years with cloud solutions (Red Hat OpenShift, AWS, Azure, Google, or IBM Cloud)
• Experience in building cloud applications, application development or micro-services and familiarity with Infrastructure-as-a-Service (IaaS) and PaaS
• Experience with Spring, Spring Boot, Angular framework languages.
• Software development background with a solid understanding of and experience in open source software, software development life cycle (SDLC), DevOps with Red Hat Ansible, CI / CD, and agile software development methodologies.
• Familiarity with scripting, NFS/SAN, DNS. Proficient operating in a VMware based infrastructure.
• Solid architectural understanding of Redhat OpenShift including HAProxy, Gluster storage, etc.
• Strong understanding of load-balancing, DNS and networking expertise
• Red Hat, AWS, Azure, Google, or IBM Cloud Certified Architect certification.
• Build and develop technologies like Maven and Jenkins.
• Automation and management technologies like Chef or Ansible by Red Hat.
• Version control technologies like Git (GitHub or GitLab).
• Solid understanding of Prometheus, Grafana, and Splunk.
• 5+ Years Linux, Windows, Networking, and/ or Storage expert.
• Hands on experience in Docker, Kubernetes, Cloud products
• Administration experience of Redhat OpenShift v4.x

Career level: Master

Positions available: 1

Location: Master, Bucharest, Brasov, Timisoara

 EU-Lisa Team x 7 Cloud Specialists (DevOps, Architect Lead, Openshift, CloudPak specialist) – Journeyman/Master  – Bucharest/Brasov —->ORNISS required

• 1 architect lead (DevOps-oriented, complex delivery, OpenShift) for the MVP4/5 technical delivery starting now —> Master, Bucharest / Brasov
• 1 DevOps Engineer with skills in github, ansible, artifactory, —> Journeyman, Bucharest / Brasov
• 1 DevSecOps Engineer with skills in sonarcube, burpsuite, fortify, nessus —-> Journeyman, Bucharest / Brasov
• 1 OpenShift Deployment Specialist for private cloud – base platform —-> Journeyman, Bucharest / Brasov
• 1 CloudPak for Integration Specialist (Event Streams, Istio, ..)—-> Journeyman, Bucharest / Brasov
• 1 OpenShift Administrator Observability (Prometheus, Grafana, ELK, Jaeger)—-> Journeyman, Bucharest / Brasov

Career level: Journeyman, Master

Positions available: 7

Location: Bucharest/Brasov

Job description:

ITERGO Project for client’s ERGO Germany client, an insurance and reinsurance worldwide company which is part of a global insurance chain, has its scope in building, running, maintaining and supporting a new Cloud Platform solution, in order to automate and replace the old manual, paper-based methods which are currently still being used by the client.

Besides other applications which altogether are part of IBM Systems cluster (IMS/OMS, IB, BPMS, Batch, DWH)¹, the Document Archive (DocArchive) Team focuses its activity on dealing with the below tools, serving in configuring, classifying and saving client documents:
– FileNet P8 Platform
– Content Platform Engine(CPE)
– ACCE (Administrative Console for the Content Platform Engine )
– ICN ( IBM content navigator)
– SoapUI.
The DocArchive’s team activity involves as well connection to OpenVPN, Remote Desktop and Apache.

AMS Support is done in levels L1/L2/L3, whereby L1 is on customer-end via BMC tool, while L2 and L3 is on IBM side via Jira tool.
2^nd Level (L2) agent with German language, working with Jira ticketing system and Confluence internal documentation tool; activity will be done in shifts covering working hours Mo-Fr from 07:00 a.m. until 20:00 p.m. Romanian time, on-call availability may be required occasionally as well.

Tasks 1st level-ERGO (L1):
 -Pre-analysis, description of the error
-Forwarding the incident to IBM

Tasks Dispatching Team:
-Identification of the affected system/sub-cluster based on pre-analysis by 1st level of ERGO and dependency matrix **
-Forwarding to the appropriate assignment group

Tasks of the Incident Analyst in 2nd level Support (L2):
 – Intensive incident analysis and resolution of an incident. Definition of service recovery measures and introduction of the necessary measures such as:
– Understanding incident creation, for example, through consultation with user or 1st level support of the ERGO/analysis of the operating manual/analysis of logs
– Execution of an incident solution *
– Creation and execution of a workarounds *
– Introduction of a Request for Changes *
– Forward incidents and problems to the problem management *
– Update the AID/Service Guide with information about the incident
– Providing an effective incident resolution according to priorities *
– Identification of resolved Incidents for inclusion in the Known Error Database
– Initiate Escalation if necessary
– Regular monitoring activities according to the Monitoring & Logging Concept * /**

Location: Bucharest, Brasov, Cluj

Career level: Journeyman

Positions available: 2

Job description:

ITERGO Project for client’s ERGO Germany client, an insurance and reinsurance worldwide company which is part of a global insurance chain, has its scope in building, running, maintaining and supporting a new Cloud Platform solution, in order to automate and replace the old manual, paper-based methods which are currently still being used by the client.

Besides other applications which altogether are part of IBM Systems cluster (IMS/OMS, IB, BPMS, Batch, DWH)¹, the Document Archive (DocArchive) Team focuses its activity on dealing with the below tools, serving in configuring, classifying and saving client documents:
– FileNet P8 Platform
– Content Platform Engine(CPE)
– ACCE (Administrative Console for the Content Platform Engine )
– ICN ( IBM content navigator)
– SoapUI.
The DocArchive’s team activity involves as well connection to OpenVPN, Remote Desktop and Apache.

AMS Support is done in levels L1/L2/L3, whereby L1 is on customer-end via BMC tool, while L2 and L3 is on IBM side via Jira tool.
2^nd Level (L2) agent with German language, working with Jira ticketing system and Confluence internal documentation tool; activity will be done in shifts covering working hours Mo-Fr from 07:00 a.m. until 20:00 p.m. Romanian time, on-call availability may be required occasionally as well.

Tasks 1st level-ERGO (L1):
 -Pre-analysis, description of the error
-Forwarding the incident to IBM

Tasks Dispatching Team:
-Identification of the affected system/sub-cluster based on pre-analysis by 1st level of ERGO and dependency matrix **
-Forwarding to the appropriate assignment group

Tasks of the Incident Analyst in 2nd level Support (L2):
 – Intensive incident analysis and resolution of an incident. Definition of service recovery measures and introduction of the necessary measures such as:
– Understanding incident creation, for example, through consultation with user or 1st level support of the ERGO/analysis of the operating manual/analysis of logs
– Execution of an incident solution *
– Creation and execution of a workarounds *
– Introduction of a Request for Changes *
– Forward incidents and problems to the problem management *
– Update the AID/Service Guide with information about the incident
– Providing an effective incident resolution according to priorities *
– Identification of resolved Incidents for inclusion in the Known Error Database
– Initiate Escalation if necessary
– Regular monitoring activities according to the Monitoring & Logging Concept * /**

Location: Bucharest, Brasov, Cluj

Career level: Novice/ Journeyman

Positions available: 1

Job description:

ITERGO Project for client’s ERGO Germany client, an insurance and reinsurance worldwide company which is part of a global insurance chain, has its scope in building, running, maintaining and supporting a new Cloud Platform solution, in order to automate and replace the old manual, paper-based methods which are currently still being used by the client.

Besides other applications which altogether are part of IBM Systems cluster (IMS/OMS, IB, BPMS, Batch, DWH)¹, the Document Archive (DocArchive) Team focuses its activity on dealing with the below tools, serving in configuring, classifying and saving client documents:
– FileNet P8 Platform
– Content Platform Engine(CPE)
– ACCE (Administrative Console for the Content Platform Engine )
– ICN ( IBM content navigator)
– SoapUI.
The DocArchive’s team activity involves as well connection to OpenVPN, Remote Desktop and Apache.

AMS Support is done in levels L1/L2/L3, whereby L1 is on customer-end via BMC tool, while L2 and L3 is on IBM side via Jira tool.
2^nd Level (L2) agent with German language, working with Jira ticketing system and Confluence internal documentation tool; activity will be done in shifts covering working hours Mo-Fr from 07:00 a.m. until 20:00 p.m. Romanian time, on-call availability may be required occasionally as well.

Tasks 1st level-ERGO (L1):
 -Pre-analysis, description of the error
-Forwarding the incident to IBM

Tasks Dispatching Team:
-Identification of the affected system/sub-cluster based on pre-analysis by 1st level of ERGO and dependency matrix **
-Forwarding to the appropriate assignment group

Tasks of the Incident Analyst in 2nd level Support (L2):
 – Intensive incident analysis and resolution of an incident. Definition of service recovery measures and introduction of the necessary measures such as:
– Understanding incident creation, for example, through consultation with user or 1st level support of the ERGO/analysis of the operating manual/analysis of logs
– Execution of an incident solution *
– Creation and execution of a workarounds *
– Introduction of a Request for Changes *
– Forward incidents and problems to the problem management *
– Update the AID/Service Guide with information about the incident
– Providing an effective incident resolution according to priorities *
– Identification of resolved Incidents for inclusion in the Known Error Database
– Initiate Escalation if necessary
– Regular monitoring activities according to the Monitoring & Logging Concept * /**

Location: Bucharest, Brasov, Cluj

Career level: Novice

Positions available: 1

Job description:

Profil 1

• Lead Develeppeur Iseries + Adelia v14
• Mission de cadrage de projet d APIsation
• Démarrage asap
• Interventions en France à prévoir
• French skills required

Profil 2

• Developpeur Iseries Adelia v14
  
• French skills required

Location: Bucharest

Career level: Journeyman/Master

Positions available: 2

Job description

Client has been working with client on new and innovative solutions for diabetes patients for over four years now. We are at the beginning of the launch of a BETA app, a medical app is now to be developed for Europe-wide market entry.
Designing, developing, and maintaining test automation frameworks to efficiently catch bugs and ensure everything is running smoothly.
Being an advocate for quality, encouraging developers at all levels to write higher quality, testable software.
Form a core part of the Software agile development team with a medical quality system, ensuring software testing during each sprint.
Prepare specifications of any test environment requirements and associated justifications to aid the Technology director in obtaining funding from the stakeholders.
Work with the software developer teams to ensure testing coverage and handing over documented test results, to facilitate seamless transition to the delivery/service teams.
Generating test documentation.
Required skills:

• Good knowledge of software QA methodologies, tools and processes.
• A keen eye for detail and enthusiasm for quality.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience designing and implementing automated test suites, that validate software conformance to defined acceptance criteria, design documentation and application standards.
• Ability to understand both product and engineering domains, and apply QA best practices to both.
• 12 months (plus) experience in writing and running automated test suites using languages such as Python, NodeJS, TypeScript and Calabash or similar.

Nice to have skills:

• Experience in Healthcare and LifeScience.
• Experience in the development of medical software.
• Experience with quality relevant standards such as ISO 13485.

Career level: Novice

Positions available: 1

Location: Bucharest

Roles and Responsabilities

Platform Installation / Administration

• Provide guidance on state-of-the-art methodologies and practices on NAV Platform : Installation, Setup & Sizing (including Database Server, Application Servers, NAS / NST Servers)
• Provide advanced technical knowledge for coaching and troubleshooting support teams on complex NAV platform issues

Performance

• Provide guidance on state-of-the-art methodologies and practices on performance improvement or new development
• Performance Analysis & Improvement on SQL Server Database (Queries, Indexes, Alerts, Automatic Reports, …)
• Provide advanced technical knowledge for coaching and troubleshooting support teams on performance complex issues

General

• 2nd Line of Support for technical troubleshooting on incidents to assist Infrastructures Teams

Needed Profiles & Skills

• Strong knowledge and experience of Microsoft Dynamics NAV (version 2009 and above)
• Knowledge of Microsoft Server Technology & Software (Windows2008, Azure, SQL Server)
• SQL SSRS and DBA will be required to build reports and compile data
• English Fluent

Career level: Journeyman

Location: Bucharest

Positions available: 1

Job description:

• Test engineer with above average java coding skills.
• 3-4 years hands on experience with Java, Selenium and REST API is a must.
• Java Standard, POJO, data structures.
• Assert libraries: JUnit and TestNG.
• Able to write clean code.
• Thread safe.
• Used Agile methodologies and Jira.40% manual testing
• 60% automation development
• US client, slightly shifted schedule, a couple of days have a 30m meeting from 6:30PMSociable.
• People skills
• English is also a must.

 Career level: Journeyman

Positions available: 2

Location: Bucharest

Job description:

• Experience in the IT industry, preferably infrastructure/application operations/AMS
• Coordinating with team members and stakeholders to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
  Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within project transition period.
• Conducting post project evaluation and identifying successful and unsuccessful project elements.

Career level: Journeyman

Positions available: 1

Location: Bucharest

Project description :
Application Management Services on Governance Function [GF] structure in UCS – mainly focused on Compliance & Audit controls/Applications.
GF ensures the implementation and evolution of the ICT solutions architecture, for Audit & Compliance Competence Lines, fulfilling both regulatory and managerial business requirements.
GF is responsible for:
Designing, implementing and maintaining ICT solutions for supporting main Compliance regulations and Audit topics  including calculation and the monitoring of key indicators for all regulations (i.e. AML, MAD, MIFID , COI etc.), coherently with local and international regulations.

Career level: Journeyman, Master

Positions available: 1

Location: Bucharest

Job description:

“Solution based on open system (Application Servers Windows, SQL Server 2012, Front-end Linux Servers)
1 Environment – multitenant for UCI SPA, UCB AG, UC BA, Croatia
There is a complex feeding system based on Mainframe and Open solutions.
The 3rd party software of SIA EAGLE  Insider List Management System QLM is a group wide application for managing Watch List cases with insiders, according to Market Abuse Regulation. This is a monitoring application, using issuer and instrument data from GIPS and employee data, coming from UCB AG (SAP P02 and phone book), UCI SpA (SAP P04 and phone book), UCBA (SAP BA and phone book), UC Croatia (HR DB Croatia), UCDS (SAP P02 and phone book), UniCredit Services (SAP P02 and phone book) as well as instrument/ issuer data. The end users on the main application are Compliance users from UCB AG, UCI SpA, UC BA and Zagrebacka Banka (Croatia). Furthermore there is a business portal for all employees of UniCredit Group.
Monitoring
Monitor the jobs 5×8   (batches, scripts, tasks, procedure) and in case re-run batch failed
Monitoring systems and services availability  (space, load, resources, utilization)
First level log analysis
Continuous monitoring of SLA, KPI and cut-off
Performance reporting
Incident management
Monitoring of the incidents
Escalating process to address incidents also to third parties suppliers (such as VTS, SIA,…)
Solving incidents  
Incidents statistics
Application management
To monitor daily the input and the output files and to ensure the expected operation of the application
To support/to close the final users request contacting, in case, the application’s  Vendor
To deploy or to support the deployment of patches and releases.”
“OS: z/OS, Windows, Llinux
Environment: X-Frame platform, DB2 database, Stored Procedures DB2, SQL server
Programming: Java
XFRAME
Senior Functional Analyst, SeniorTechnical Analyst and Developer advanced
English fluent

Career level: Journeyman

Positions available: 1

Location: Bucharest

Short Job Description:

• SME should be able to design/develop/implement Security Controls for Application and Data on AWS
• SME should be able to check for vulnerabilities and resolve if any
• Should manage security groups and role based access
• Assess compliance by discovering errors in configuration and previously unknown access paths
• Quick incident response by identifying network assets that have been exposed and helping to prioritize appropriate responses

Skills Required: AWS, Aviatrix, AD, IAM, Vault, KMS, Very good knowledge on Networking, security groups etc.

Career level: Journeyman/Master

Positions available: 1

Location: Bucharest

Job Description:

The main tasks of the 2^nd  Support Specialist are: monitoring and tracking activities, analysing Issues, supporting the resolution of issues and conflicts and preparing reports for daily production surveillance meetings. The Production Support Specialist has knowledge of and experience in the relevant tools used, has expertise in one or more technical domains and ensures that all deliverables and answers are provided with an optimum level of service in line with Service Level Agreements (SLAs).

Key Responsibilities:

• Develop a good understanding of the activities required to execute production management functions
• Manage and resolve day-to-day production support issues
• Incident and problem management
• Perform morning checks and other monitoring activities
• Check application logs to identify root cause of issues
• Participate in regular meetings with stakeholders, prepare and document meetings, track progress
• Undertake specific work requests as identified for the specific production management area
• Create and track the implementation of deployment requests
• Document problem known errors and proactively identify automation opportunities
• Data reporting using ad-hoc requests

Experience / Exposure (Recommended):

• Good level of German and English
• Good analytical and problem solving skills
• Insurance Industry Experience is a plus
• Experience of end to end Level 2 management and good overview of Production/ Operations Management overall (if possible)
• ITIL / best practice service context (if possible)
• Ability to work in virtual teams and in matrix structures
• Working knowledge of incident tracking tools (i.e. JIRA)
• Experience in AMS activities on JAVA based application would be a plus
• Experience with SQL/Oracle would be highly regarded

Education / Certification (Recommended):

• Bachelor’s Degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma)
• ITIL Foundation Certificate a plus

Career level: Novice/Journeyman

Location: Cluj-Napoca / Brasov / Bucharest

Job Description:

We are looking for a specialist that will:

• Act as a single point of contact by the customer for a portfolio of applications in hers/his responsibility
• Communicate with the customer during normal daily and crisis situations, on all required levels (mainly service management and business analysis, occasionally also at a basic technical level)
• Gather and structure any new requirements, functional and non-functional, and expectations from the customer
• Report to the customer and to the management of the project the status on a regular basis or promptly whenever an exceptional situation occurs
• Handle critical situations, establish priorities and steer the teams toward the right results
• Coordinate and integrate the ad-hoc built teams, to perform activities for the applications in hers/his responsibility, according to the operational procedures in place
• Manage planning, execution, control and closing phases for a new application release cycle
• Communicate at a basic technical level with deployment, testing and support technical teams, both internal and external
• Continually identify opportunities for improvement while executing the customer relationship management process
• Identify and manage risks and issues
• Properly use the tools that supports his/hers activities

Candidate profile

The candidate for this position should meet the following demands:

• Over 5 years of experience (in general)
• Technical profile bachelor’s degree is preferred
• Can demonstrate practical experience implementing solutions throughout SDLC phases (analysis, design, implementation and operations)
• Has organized delivery from a service management / team leading / project management perspective
• Business Analysis skills, including capability to understand and review written specifications (functional and non-functional requirements, architectural requirements, installa-tion/administration/user manuals)
• Knowledge at a basic level, of one or more of the key technologies used in the project: Java, Oracle database / SQL, WebLogic (or similar Java-based application servers)
• Capacity of understanding and assimilating concepts of Linux/Solaris/Unix, Windows OS, net-working technologies
• Shows strong communication skills during normal and critical situations
• Team player, good communicator, analytical thinking, problem solving orientation, capable to work under pressure
• Knowledge of planning and document editing tools (MS Project, MSOffice).
• Available to travel for meetings occasionally

Ideally the candidate should also:

• have technical certifications / trainings that show continually personal development
• have an ITIL background or certification
• have a project management certification

Career level: Journeyman

Positions available: 1

Location: Bucharest

Job Description:

Seeking IBM Integration Bus (IIB) Junior Developer to deliver integration solutions for the Cloud Application Innovation organization of IBM Global Business Services.  This role requires a confident, customer facing professional that is capable of solving problems in

 Main responsibilities:

• Provide high quality IBM Integration Bus (IIB)/IBM Websphere Message Broker/Websphere MQ technology solutions that address business needs by developing it within mature technology environments.
• Utilize programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.
• Participate in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed IT solution.
• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow, and understand and comply with Project Life Cycle Methodology in all planning steps.
• Adhere to IT Control Policies throughout design, development and testing and incorporate Corporate Architectural Standards into application design specifications.
• Document the detailed application specifications, translate technical requirements into programmed application modules and develop/enhance software application modules.
• Participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications; identify/troubleshoot application code-related issues; and review and provide feedback to the final user documentation.

 Skills and Experience :

• At least 1 year experience with IBM Integration Bus (IIB v9 and above) / IBM Websphere/Other Message Queing platforms Message Broker and IBM Websphere Message Queue (MQ) development and/or adminstration.
• At least 1 year experience with Extended Structured Query Language (ESQL) development and/or other related structured language.
• At least 1 year experience working in an Agile environment.

 Technical Experience

• AAAt least 1 year experience with IBM Integration Bus (IIB v9 and above) / IBM Websphere Message Broker and IBM Websphere Message Queue (MQ)/ Other Message Queing platforms development and/or adminstration
• At least 1 years experience with Extended Structured Query Language (ESQL) development or oher structured language in development and/or administration.
• At least 1 years experience with Enterprise Application Integration/Service Oriented Architecture (EAI/SOA) in development and/or administration.
• Knowledge about IB/MQ/Other Message Queing platforms monitoring tools.
• At least 1 year experience working with Extensible Markup Language (XML), XML Schema Tools (XSTL), XML Schema Definition (XSD), Simple Object Access Protocol (SOAP), Web Services Description Language (WSDL), and XML Path (XPath)
• At least 1 year experience working with Simple Object Access Protocol (SOAP) over Hyper Text Transfer Protocol (HTTP)
• At least 1 year experience in Relation Database Connection, Structured Query Language (SQL)
• Good to have -Experience in administration platforms on Unix based OS.

Career level: Junior

Positions available: 1

Location: Bucharest

Project description:
The Client Innovation Center (CIC) is looking for a Test Specialist excited to be part in a Core Banking transformation project that aims to evolve Cobol applications with modern J2EE technologies, with cloud readiness, modularity, high scalability / performance / automation goals.

The source code was automatically converted to Java and, as a test specialist, your main responsibility is to implement the agreed Test Strategy, that will certify the completion of the migration and the readiness for launching in Production a viable product, critical to the client’s core business.

Your Role and responsibilities:

• Implement the Detail Test Strategy, by assuming that ISO-functional and comparative testing (measuring response times in a comparative way) will be performed, using COBOL programs/routines against JAVA routines;
• Create Test Cases and follow the Test Plans;
• Run exhaustive tests on programs;
• Generate Test Execution Reports;
• Perform error analysis and report the errors to the development teams;
• Re-test to ensure stability and usability;
• Assist with the Production deployment process;
• Provide assistance during the hyper-care period (after Production);
• Provide evidence that certify the deliverable provided under the transformation meets the completion criteria set in the Transformation Plan;
• Report progress, and problems to the test lead and project manager;
• Identify risks and propose preventive/corrective actions;
• Share own knowledge to the rest of the team;
• Interface with other teams such as Mainframe Specialists, Analysts, client team, Infrastructure/Security.

Required Professional and Technical Expertise:

• Bachelor’s degree in Computer Science or another field relevant to programming.
• Proven experience as a test specialist
• Extensive experience in testing back-end applications/transactions, automation testing, quality assurance
• Experience with scripting languages, SQL, stored procedures, DB2
• Familiar with coding languages, such as Java, Cobol
• Well versed in the English language
• Good interpersonal skills, verbal, oral, and written communication
• Italian language is a plus
• Banking industry knowledge is a plus

• Experience in performance testing is a plus.

Preferred Professional and Technical Expertise:

• Familiar with mainframe technologies, such as COBOL, CICS TS, IMS

• Tools: ElasticSearch, Kibana

Used tools and technologies:

• Technologies: Java EE 8, JAX-RS, DB2, SQLJ, SQL
• Tools: Apache Maven, SVN, Jenkins, Sonar, Nexus, ElasticSearch, Kibana

Career level: Junior

Positions available: 1

Location: Bucharest

Your Day To Day

• Ensure that relevant problems on the IT systems (hardware, software, MW, applications) are identified, prioritized, investigated by technical teams, and administrate their corrective actions within the agreed timelines and phases;
• Coordinate and follow up operational teams for specific Problems phases (root cause analysis, solution investigation and implementation) and ensure that timelines are respected;
• Monitor and report Problems during entire lifecycles;
• Identify technical teams (internal, external) to be involved during Problems lifecycles;
• Perform daily checks to ensure tickets are aligned with Problem procedures.
• Maintain Problem related tickets updated in Service Management Tool;

With these activities you will have a great impact on our business:

• Support RCA investigation and ensure it is done within the right timeline/KPI;
• Support solution investigation and implementation and ensure it is done within the right timeline/KPI;
• Interact with other teams for Problems actions and completion;
• Interact with other customer contractors and vendors;
• Analyse incident trends and propose corrective actions;
• Coordinate the proactive services and remediation work;
• Report on problem management activities (periodical status of problems and required corrective action plans);
• Stakeholder communications of problems on the relevant IT systems (root cause identification, implementation status of corrective measures and outcome);

With These Skills You Are a Great Candidate

• English proficiency;
• Experience in a complex environment;
• Experience in a customer facing role;
• Good understanding of ITIL and RCA. Lean or Six Sigma would be a plus;
• Previous experience in a Problem Management or other Service Management team;
• General IT knowledge within telecom, banking or governmental environment;
• Basic knowledge regarding components of an application.

Experience with reporting tools (ex. Microsoft, SAP BO)

Career level: Novice/Journeyman

Positions available: 5

Location: Bucharest