Mandatory skills:

•Minimum of four (4) years of experience managing enterprise firewall solutions
•Advanced Networking knowledge (Routing, Switching, VRRP, NAT, iptables)
•Intimate familiarity with the OSI Model and how it is used in troubleshooting
•Linux administration skills (scripting, modules, patching, problem determination)
•Excellent English skills, both written and verbal
•Customer facing skills (customer service abilities are a must)
•Packet capture analysis
•Experience with change control policy and procedures

Nice to have skills:

•Prior experience with IT security devices such as Blue Coat Secure Web Gateway, Source Fire IDS/IPS, Symantec DLP, Nessus, Juniper SSL-VPN, and Fore Scout (NAC)
•Experience with VMware vSphere version 5 or later (Port groups, Virtual Machine management and configuration, vMotion, DVS)
•ITIL-based problem/request/change management processes and software
•IPSEC and SSL VPNs (OpenVPN preferred)
•Layer 3-7 load balancing
•Brocade Vyatta

What is the resource going to do:

We are looking for a Firewall Engineer to join a global DevOps team supporting our enterprise-scale managed cloud solution.As a firewall engineer you’ll be responsible for the configuration, deployment, and management of our firewall solution in a 24x7x365 environment. Additionally you’ll assist in monitoring, configuration changes, accounts, and software updates while working alongside our team of Juniper network experts.

Key Responsibilities:
– Act as a subject matter expert for the customer the firewall solution
– Maintain firewall operations and document current environment
– Incorporate change management into all processes and procedures
– Creation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other areas
– Analyze and evaluate anomalous network and system activity
– Assist in troubleshooting and problem solving a wide variety of client issues
– Participate in on-call rotation with other network engineers as needed to maintain 24×7 service coverage

Mandatory skills:

· Fluency in spoken and written French and English
· Very good problem solving skills
· Very good analytical skills
· Ability to perform under pressure
· Fast learner
· Good communication skills Skills, Knowledge & Experience

Skills, Knowledge & Experience
· Good communication and teamwork skills
· Willing to develop knowledge in the following areas: Windows Server, Citrix, VMWare, Linux/ Unix, AIX, AS 400, Networking, DB (DB2, Oracle, MSSQL), network infrastructure
· Ability to learn and apply new technology and methodologies in a distributed environment
· Ability to solve problems quickly and completely

Nice to have skills:

· Technical background
· Knowledge and understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers.

What is the resource going to do:

The team rovides remote managed services for more than 30 French customers. The team is being extended as a result of the increasing workload provided by newly integrated customers and contract extensions. To fulfill the requirements of the job proficiency in French language and strong technical experience are required.

Tasks and Activities:
· Availability to work in shifts 24×7
· Monitor servers performance and availability
· Perform scheduled controls on servers and report the results
· Act as SPOC for our customers
· Performing server administration, management and configuration tasks according to existing procedures
· Event Management (analyze alerts and logs)
· Incident handling according to the procedures
· Register change requests for incidents/problems as needed
· Provide technical assistance and expertise to customer’s administrators and SMEs in French language

Mandatory skills:

• Fluency in English (both written and verbal)
• Specialized know how on Windows, Network, Active Directory, Databases
• Proven remote support know-how (patches etc.)
• Technical orientation
• Problem solver orientation
• Excellent communication and listening skills
• Strong communication and teamwork skills
• Team player
• Very good analytical skills
• Eagerness/willingness to learn and show a high degree of flexibility
• Fast learner
• Ability to perform under pressure
• Ability to multi-task
• Ability to work in 24/7 shifts
• Customer focus
• Ability to learn and apply new technology and methodologies in a distributed environment based on an existing knowledge
• Ability to solve problems quickly and completely
• Wiling to work in a project shared model
• Positive attitude

Nice to have skills:

• Customer facing experience
• Telephone skills with good voice tone and pitch articulation and overall speech quality
• Customer focus
• Proven IT education/ job experience

What is the resource going to do:

Tasks and Activities:
• Receiving and handling contacts
• Providing remote technical software support to clients
• Keeping track of changes as per agreed upon processes and procedures on a daily basis
• Identification and authentication of the user
• Opening of an incident/request ticket with clear description in English in the ticketing tool
• Analyzing problems/situations, understanding problem impact on client business
• Classifying and making an initial assessment of incidents/service requests
• Resolving requests or solving incidents following instructions in a knowledge base. A resolution can also be a work-around of a known error
• Route all Service Desk non solvable incidents/service requests to the appropriate level support, based on agreed service levels
• Keeping users informed on how to get updates on request status and progress
• Responding to client queries, providing timely resolutions to client issues
• Knowledge of standard office applications such as MS Office, operating system Windows 7 , networking knowledge and server experience
• Performing in international software support delivery processes and environments
• Employing client‘s standard support delivery methodologies and tools
• Maintaining highest client satisfaction – performing problem management and end-to-end problem ownership
• Applying problem solving techniques
• Analyzing problems/situations, understanding problem impact on client business
• Interacting with client functions consistently until problem solution

Agents who complete satisfactory or exceptional service, may also be expected to:
• Provide technical expertise for activities under development or in deployment
• Drive and support technology based knowledge exchange within the Customer Support team
• Proactive research into the latest tools and technological developments to support the ongoing needs of the business
• Ensuring that work carried out by the Service Desk Team is executed in such a way as to comply with the available procedures
• Acting as a technical mentor/coach to all Service Desk agents
• Contributing to the maintenance and development of the technical competence of the agents through staff training
• Being available to discuss and resolve technical issues with other team members as necessary
• Investigating issues and finding resolution
• Participating at the ticket quality process and monitoring the quality of the services delivered to our customer
• Identifying spots for improvement and come with ideas for change
• Provide immediate support to Management when required
• Working closely with the PO / TL in order to make sure the team needs are acknowledged

Mandatory skills:

• Customer facing experience in: setting realistic expectations, responding to escalations, resolving issues, performing follow up/ follow through and providing high quality support;
• Excellent levels of understanding for end to end processes and awareness of issues and priorities;
• Strong verbal and written communication skills;
• Very good knowledge of English language;
• Very good knowledge of German language;
• Strong organizational, multi-tasking and prioritizing skills;
• Ability to work in a challenging environment with deadlines;
• Team player and coach;
• Technical knowledge/ experience is considered a plus (Windows, Linux, VmWare, Networking, AIX etc.)

Nice to have skills:n/a

What is the resource going to do:

KPIs:
• Successful administration of project management framework, processes, and tools
• Collation of status reporting across multiple programs and business functions
• Effective tracking and communication of project status and metrics
• Support the creation and improvement of processes, procedures, and tools

Main Responsibilities:
Takes responsibility for the overall delivery of the agreed project scope, ensuring day-to-day operational activities are carried out in a timely and reliable way;

Main interface between customer and IBM delivery centre, whose main focus is to:
– Provides leadership & coordination of internal project team(s), monitoring and supporting the delivery of agreed services on the project;
– Acts as the main point of contact for the internal project team, being fully aware of the overall project status & planned activities;
– Cascades information at different layers internally & enable efficient communication with both internal & external steakholders;
– Represents the first point of escalation for the project service within the escalation matrix, responsible to manage & address effectively all communicated issues/ complaints;
– Ensures that issues are addressed properly and process improvements are put in place to increase service quality, effectiveness & efficiency;
– Drives operational excellence through creation, adoption and maturity of project tools and processes;
– Assures service quality objectives, implementing of governance and responsiveness through KPI’s and metrics;
– Enables ITIL maturity and global adoption levels focusing on the core ITIL process areas with emphasis on Incident, Problem, Change Management & Request Fulfillment competencies;
– Works with the service solution and project team to ensure that new services are introduced & operationalized correctly;
– In addition, is prepared to carry out any other reasonable duties as requested.

Mandatory skills:

• Experience with different distributions of Linux (Red Hat/Debian/CentOS) environments, Windows Server version (2003+), ESXi 5.5+
• Linux Routing (ipsec/iptables/netfilter)
• Experience with Linux automation tools (i.e. UrbanCode Deploy, Puppet, Chef, Dockers etc.)
• File system concepts (inode, paging, swapping, clustering, logical partitions, etc.)
• Experience in Red Hat Linux, VMware and virtualization technologies, IT Security Compliance, system management/monitoring tools, operating systems services (NTP, DNS, SMTP)
• Experience providing support in medium to large scale infrastructure environments (change management processes, etc.)
• Experience using ticketing systems.
• Experience with Backup software and strategies.
• Familiarity with RAID disk technologies & SAN infrastructure
• Familiarity with network infrastructure.
• Ability to work well with the team and on various projects (shared team environment)
• Ability to work under pressure and remain decisive.
• Ability to conceptualize problems
• Willingness to learn new things & technologies (automation tools, OS related, storage related)
• Communicative competence (pro-active)
• Should be able to mentor junior member of the team.
• Should act as a role model
• Flexible if workflow is changing
• Fluent English (spoken and written)
• Team player
• A very positive attitude towards life
• Highly motivated

Nice to have skills:

• ITIL Certified
• Proficient in at least 1 programming/scripting language – bash, python, ruby, etc.
• Experience with backup tools such as Tivoli TSM
• Experience with system monitoring tools and analyzing results
• Bachelor degree, with a technical major such as Engineering or Computer Science

What is the resource going to do:

• Be a strong system administrator to implement and support Linux (Red Hat/Debian/CentOS), Windows and VMWare ESXi environments.
• Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines
• Troubleshoot performance issues, OS configuration and hardware failures and apply fixes
• Create and implement change requests for incidents/problems as needed
• Support incidents and perform root cause analysis for service interruption issues. Fix the root cause not the effect.
• Ensure compliance with security guidelines
• Create scripts in order to automate certain tasks
• Structure, draft and review technical documentation, document technical requirements and processes
• Work closely with application teams on troubleshooting issues as well as planning requirements for new servers

Mandatory skills:

Required Candidate Knowledge and Experience:
• Applies infrastructure technology, tools and concepts to attain project/business unit objectives. Ability to apply this knowledge without direct guidance. Demonstrates the required proficiency levels for technical infrastructure skills.
• Communicates with other professionals (account executives, project managers, architects, IT specialists, consultants, and sales professionals) in the team on tools, technology and methodology related to the design and development of infrastructure solutions, and participates in their evaluation and design.
• Works effectively with other team members to understand project needs in order to design, evaluate and implement infrastructure solutions to meet those needs. Works with team members, including customer, vendor, subcontractor personnel and other IBM personnel to achieve the team’s technical and schedule goals.
• Analyzes problems and suggests infrastructure solutions involving IT technology, methodology, process, tools and solution components.
• Appropriate Industry Accreditations and Certifications for Network Design.

Compulsory skills:
• Ability to structure, draft and review technical documentation
• Ability to work under pressure and remain decisive.
• Should be able to mentor junior member of the team.
• Should act as a role model
• Willingness to learn new things
• Extremely flexible if workflow is changing
• Fluent English (spoken and written)
• Communicative competence (pro-active)
• Team player
• A very positive attitude towards life
• Highly motivated

Technical Knowledge required:
• Basics of IT, Servers, Storage and Cloud Computing
• Basics of Virtualization (VMware)
• Network Architecture skills:
• Switches and routers (Cisco and Juniper)
• Network Function Virtualization
• Network Security
• Firewalls (Cisco, Vyatta)
• Load BalancerWAN Accelerator and Interceptor
• Monitoring and Management Tools
• Sound Network troubleshooting skills
• Network analysis tool skills

Nice to have skills:n/a

What is the resource going to do:

The Network team in the IBM Global Technology Services Cloud area will be responsible for the Network Solution design, installation, decommission and ongoing support of Network Infrastructure, including Routers, Switches, Firewalls, and Load Balancers across a wide range of IBM solutions supporting the Strategic Outsourcing client base. This will be done in collaboration with IBM’s Communications ServiceProviders including AT&T and other global providers.

The Network Solution Architect’s role will include but not limited to the following responsibilities:
• Pull together and obtain Agreement to the Solution Requirements
• Assist the workload team’s Application Architects to determine DNS, Load Balancing, Redundancy, and Fail Over requirements • Design the Network Solution and Develop an Architecture overview
• Assist the workload teams to obtain IP addresses; assign subnets and define VLANs
• Assist the workload teams to document the requirements through standard input sheets
• Design Firewall configurations, including Vyatta Firewalls
• Lead Architecture Approval and Security Certification processes
• Assist with Communications Service Provider change request submissions, clarifications & implementations
• Liaise with the Communications Service Provider during the design and implementation process
• Provide support and guidance to the IBM and Communications Service Provider’s Network Specialists during implementation and on-going management phases
• Develop and Document repeatable models and engagement materials to drive strategic network transformation and to Reduce IBM costs
• Perform annual Security re-certifications

Mandatory skills:

• Knowledge and experience with networking technologies such as Ethernet, TCP/IP, Spanning Tree, EIGRP, OSPF, DHCP, DNS, SNMP, QoS, Fibre Channel, BGP is required
• Demonstrated experience installing, configuring, maintaining, monitoring, and troubleshooting an enterprise-class network infrastructure
• Understands, manages, and troubleshoots IT security architectures involving fire-wall/VPN, Intrusion detection/ prevention, authorization/authentication, network traffic management, network access control, and threat identification and mitigation systems.
• Understanding of enterprise class networking technologies from vendors such as Cisco/Juniper/Brocade/Checkpoint
• Basic understanding of Virtualization (VMware) and Linux
• Ability to evaluate Network and Network Components Performance
• Understanding of Monitoring and Management Tools

Compulsory skills:
• Ability to structure, draft and review technical documentation
• Ability to work under pressure and remain decisive.
• Should be able to mentor junior member of the team.
• Should act as a role model
• Willingness to learn new things
• Extremely flexible if workflow is changing
• Fluent English (spoken and written)
• Communicative competence (pro-active)
• Team player
• A very positive attitude towards life
• Highly motivated

Nice to have skills:n/a

What is the resource going to do:

The Network Specialist’s role will include but not limited to the following responsibilities:
• Work with the Solution Architect, Application workload teams, Cloud Platform teams, Project Managers and Communications Service Providers to Implement, Configure and Test Network Solution Designs
• Install, configure and support network components (i.e Brocade Vyatta Firewall, SDN in Softlayer), LANs, WANS, network segments
• Perform network incident resolution
• Perform network problem resolution and root cause analysis
• Analyzes problems and suggests infrastructure solutions involving network technology, methodology, process, tools and solution components
• Perform infrastructure changes: Adds, Deletes, Changes to client connectivity, network capacity (i.e. bandwidth upgrades), inter-geo connectivity
• Evaluate and modify system’s performance
• Proactively determine improvement points for network in scope
• Document the network solution; create and maintain “as-built drawings”
• Maintain integrity of the network and security
• Assist on perform annual Security re-certifications
• Assign routing protocols and routing table configuration
• Assign configuration of authentication and authorization of directory services
• Maintain network servers such as VPN gateways, intrusion detection systems, etc.
• Works effectively with other team members to understand project needs in order to implement network infrastructure solutions to meet those needs. Works with team members, including customer, subcontractor personnel and other personnel to achieve the team’s technical and schedule goals

Mandatory skills:

Basic Requirements:
• Experience in a high-availability clustered environment
• In-depth understanding of windows architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence.
• Subject matter expert in windows server management tools and best practices
• Ability to structure, draft and review technical documentation
• Ability to work under pressure and remain decisive.
• Should be able to mentor junior member of the team.
• Should act as a role model
• Ability to conceptualize problems
• Experience with Backup software and strategies.
• Willingness to learn new things
• Extremely flexible if work flow is changing
• Fluent English (spoken and written)
• Communicative competence (pro-active)
• Team player
• A very positive attitude towards life
• Highly motivated

Nice to have skills:

• ITIL Certified (foundation or/and practitioner) or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines
• Experience with Flex Systems & Storwize V7000.
• Familiarity with network infrastructure (LAN/WAN).
• Knowledge and understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers

What is the resource going to do:

Role Responsibilities:
• Ensure server availability compliance to Service Level Agreements.
• Windows OS & AD Incident Management
• Windows OS & AD Problem and change management
• Plan OS Hardening of Windows 2003/2008/2012 Servers
• Plan, create and implement Group Policy as per standard procedures.
• RAID Configurations and Disk management utilities tools.
• Performing Windows OS disaster recovery
• Working on escalated tickets
• Co-ordinate with the appropriate teams for incident resolution for high severity or escalated incidents.
• Troubleshoot escalated issues.
• Implement/document best practices
• Recover OS / Hardware to a consistent state
• Take ownership of virus outbreak management
• Liaison with Customer Security Officer
• Test Monthly MS Fixes / Patches
• Decommission server
• 3rd party vendor coordination and escalation
• Create and update technical documentation
• Responsible for review and update RCA document for Severity 1 & Severity 2 incidents.
• Impact Analysis of Monthly MS Fixes / Patches
• Review of Historic Incidents to discover regularly repeating incidents
• Handle Problems related to recurring incidents
• Problem record creation for RCA analysis of Sev1 Incidents
• Hardware and Software Vendor escalation for problem record resolution
• Trend analysis of issues and corrective actions
• Periodic Security Baseline Analysis
• Evaluate, Test and Deploy of clustering software updates

Mandatory skills:

Key Attributes
• Professional and positive approach
• Diligent with attention to detail
• Ability to cope under pressure
• Collaborates well
• Dynamic and vigorous
• Self-motivated & self-sufficient
• Effective communicator at all levels
• Team player, and able to work on own initiative
• Assertive, adaptable, and creative
• Analytic ability
• A can do attitude and willingness to go the extra mile when required

Key Skills
• Fluency in English required
• Relevant tertiary qualification preferred ( eg. ITIL )
• Proven PO/Project Analyst or Coordinator experience and knowledge of project management
• Understanding of the principles and frameworks of successful project management from a support perspective
• Proven experience in providing service to internal stakeholders to achieve successful project outcomes
• Understanding of project delivery and acceptance processes within a fast-paced business environment
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
• Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
• Strong relationship building and interpersonal skills
• Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint)

KPIs
• Successful administration of project management framework, processes, and tools
• Collation of status reporting across multiple programs and business functions
• Effective tracking and communication of project status and metrics
• Support the creation and improvement of processes, procedures, and tools

Nice to have skills:n/a

What is the resource going to do:

Key Tasks
• Assist and advise leaders, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
• Act as a reference point for PO queries and information and an advocate for best practices in project management
• Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
• Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
• Provide assistance to maintain and update the project management framework and disciplines necessary to support a Project
• Develop positive relationships with managers and staff, provide support including facilitation, tracking and reporting on projects, and training
• Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
• Assist with establishing PO stakeholder management plan and implementation of the communication framework
• Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
• Understand the deliverables of internal and external customers and contribute to success through cooperative and collegial processes
• Develop and maintain a basic understanding of customer policies and procedures as relevant to processes

Reports to
• Service Delivery Manager, Team Leader, Global Programs

Mandatory skills:

• Experience with different distributions of Linux (Red Hat/Debian/CentOS) environments, Windows Server version (2003+), ESXi 5.5+
• File system concepts (inode, paging, swapping, clustering, logical partitions, etc.)
• Experience with various monitoring solution (Nagios, Tivoli, Solarwinds)
• Experience providing support in medium to large scale infrastructure environments (change management processes, etc.)
• Experience using ticketing systems.
• Experience with Backup software and strategies.
• Familiarity with RAID disk technologies & SAN infrastructure
• Familiarity with network infrastructure.
• Ability to work well with the team and on various projects (shared team environment)
• Ability to work under pressure and remain decisive.
• Ability to conceptualize problems
• Willingness to learn new things & technologies (automation tools, OS related, storage related)
• Communicative competence (pro-active)
• Should be able to mentor junior member of the team.
• Should act as a role model
• Flexible if workflow is changing
• Fluent English (spoken and written)
• Team player
• A very positive attitude towards life
• Highly motivated

Nice to have skills:

• ITIL Certified
• Experience with Linux automation tools (i.e. UrbanCode Deploy, Puppet, Chef, Dockers etc.)
• Proficient in at least 1 programming/scripting language – bash, python, ruby, etc.
• Experience with backup tools such as Tivoli TSM
• Experience with system monitoring tools and analyzing results
• Bachelor degree, with a technical major such as Engineering or Computer Science

What is the resource going to do:

As a Shared Services Monitoring Solution Architect you will be responsible for the design and implementation of various monitoring tools (IBM Tivoli suite, Nagios, Ichinga, Solarwinds, etc.)

Your tasks may included but are not limited to:
• Monitoring solutions design & implementation
• Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines
• Troubleshoot performance issues, OS configuration and hardware failures and apply fixes
• Create and implement change requests for incidents/problems as needed
• Support incidents and perform root cause analysis for service interruption issues. Fix the root cause not the effect.
• Ensure compliance with security guidelines
• Create scripts in order to automate certain tasks
• Structure, draft and review technical documentation, document technical requirements and processes

British Petroleum – DevOps CSA#T2FS2S

– Provide supervision and technical expertise to individual agile teams around DevOps best practices and approaches

– Responsible for monitoring and maintaining the current digital estate  comprising of

– The IBM SoftLayer Ubuntu Virtual Machines

– The central Jenkins instance ( 1x Jenkins Master+ containerised build slaves )

– The central Nexus artefact repository

– The central SonarQube repository

– The NGINX web proxy

– Building and updating containerised development and test environments (Adobe AEM  Node.js stack)

– Manage relationship with third party digital platform providers (IBM SoftLayer  IBM Development Support Team  Adobe Managed Services  Atlassian  Salesforce)

– Seed DevOps practices and approaches into Agile development teams – establishing build/tes

No. of positions : 1
Band : Journeyman
Location : Bucharest
Language skills : English – mandatory

T2FN37 – BNP Cardif – Integration Specialist – Technical Migration
Job Description:
· Evaluates system migration process by testing compatibility of new programs with existing programs.
· Evaluates changes or enhancements and implements them.
· Achieves system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
· Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
· Designs and executes the testing plan according the system requirements; records executions and reports testing status/ defects/ involvement in defect management and fixing.
· Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
· Places software into production by loading software into computer; entering necessary commands.
· Maintains system capability by testing the applications involved in the migration from Oracle 11 to Oracle 12.
· Prepares reference for users by writing operating instructions.
· Maintains historical records by documenting software changes and revisions.
Technical Skills and Qualifications: Problem Solving, Presenting Technical Info, Process Improvement, Software Maintenance, Software Testing, Client Relationship, Functional testing, Unit Testing, Integration Testing & System Testing, Test Planning and Test Control, Test Reporting, Defect Management
Tools&Technologies: ALM (HP Quality Center), SQL, JIRA, Control M, Informatica, DataStage, Shell scripting, Korn Shell(KSH), Unix, Linux, Perl
Languages: English, French (be a BIG plus)

Band : Novice/ Journeyman
Location : Bucharest only
Start date: Asap
End date : Undetermined
No. of positions : 5

T2FN3M – BNP Cardif – Functional/Integration Specialist
Job Description
· Participate in a database and OS migration process
· Perform introduction and deployment of the migrated applications in the Prod. Test&Production Environments;
· Plan, coordinate, and assist the technical implementation of the migration process in the Development and Production Environments;
· Perform functional and performance tests based on agreed pre-requisites and requirements for on both migrated and old server;
· Administration, maintenance, troubleshooting and incident resolution, if required in cooperation with the Client or 3rd party suppliers
· Assists in the deployment and configuration process for in-scope applications
· Follow internal procedures and processes
· Monitor integrations between applications
· Raise requests to client or other applicable 3rd party provider;
Technical Skills and Qualifications
Bachelor’s Degree
Proven experience with technical support
Technical background (studies in Computer Science)
Analytical thinking (to be able to identify root cause of a problem – log and code analysis)
Customer facing (to be able to communicate in such a manner that is understandable to the end customer )
Willing to learn and improve
Linux- proven experience with unix based systems
Oracle/SQL – be able to create, run and analyze queries
CFT configuration
Control-M knowledge would be a plus
Shell Scripting proven experience
English: Fluent; French: Nice to have

Location : Bucharest
No. of positions : 2
Start date : Asap
Band : Journeyman
Languages : English – mandatory, French – nice to have

T2FY2B – DST – DevOps
What the role will involve:
Installing and configuring new applications (see the Required traits and experience) according with the client requirements and architecture;
Communicating with the team members (clients and internal users) about issues they are seeing with the production systems involved, understanding and addressing the main concerns, diagnosing and solving the problems;
Diagnosing issues within our systems and working with our network & systems administration teams in order to solve them;
Support internal rotation procedure ( one Saturday every 2 months) which will involve being primary support contact for our production systems during working hours.

Required traits and experience:

Automation tools, E.g. Chef, SaltStack, Jenkins
Experience with at least one version control system (preferably Git)
Experience of Continuous Integration ( with one Integration Server, E.g. NEXUS)
Experience with Atlassian Jira
Experience with JFrog Artifactory
Experience with build systems : Maven
Very good analytical skills
Ability to deal with several tasks simultaneously
Proficient in English

Preferred, though not required, experience:

Experience with DB Servers (admin tasks), IBM Cognos Business Intelligence
Virtualisation solutions like Vagrant, VMWare or XenServer
Very good systems administration knowledge of, and work experience with Linux

Band : Novice/Journeyman
Start date : Asap
End date : Undetermined
Location : Bucharest, Timisoara
Languages : English – mandatory
Positions available : 2

T2FY2H – BNP Skyfall – Manual/Automation Testers
Description
Current or future IT graduates with technical backgrounds. The work assignments and trainings are designed to provide hands-on IT experience within IBM. The suitable candidates for internship will later be offered a full-time position within IBM.

Job Responsibilities:
”        Prepare and execute test plans, test cases and test scenarios
”        Responsible to produce detailed test plans, test cases and test scenarios for functional testing
”        Responsible for delivery of all agreed testing documentation and execution of tests
”        Identify and raise defects in the specific tools
”        Attend technical skills trainings
”        Develop and enhance Manual Testing expertise
”        Apply effective communication skills with team interaction
”        Gain an understanding of the business context and technical environment

Qualifications
Mandatory skills:
”        Interested to learn and specialize in Manual / Automation Testing
”        Enthusiastic and passionate of learning new technology
”        Graduate students with IT Specialization
”        General IT knowledge & background (Database SQL, Java concepts, basic WEB programming concepts)
”        Excellent command of English language and French (at least A2 level)

Desirable skills:
”        Analytical and logical thinking
”        Awareness of the software development life cycle
”        Awareness of testing tools and methods
”        Planning, time management skills

No. of positions : 5
Location : Bucharest
Band : Novice/Journeyman
Languages : English, French

T2FY2F – BNP Giscours – CRM Tester
Required skills :
– CRM experience
– testing experience
– writing/structuring test cases/test scripts
– advanced SQL knowledge
– ability to write comples queries

English – fluent

Start date : asap
End date : undetermined
Location : Bucharest
Positions available : 1
Band : Novice

T2FY2K – BNP Cardif – iOS & Android Testers
Project description:
The application Smile ICC is a new tool to be developed and intended for BNPP Cardif Sales Engineers and BDDF Retail network advisors. It will allow them to exchange throughout the course of coaching. The project will be conducted according to an Agile process with iterations of 2 and 3 weeks. The implemented system will integrate a Product Owner from Cardif, a Scrum Master, 1 BA, 1 UX Designer, 1 Architect, 2 Testers and development team of 4 members from IBM Romania. The project will have a web application and a mobile iOS one as well (available on tablets)

Testing Role:

At least 3 years experience on a similar role :
Functional testing
Integration Testing & System Testing
Test Planning and Test Control Test Implementation
Test Reporting
At least 1 year experience with SOAP/UI, HP ALM/RTC/ BUGZILLA(Defect management)
For the iOS tester position, previous experience with iOS
SQL: experienced: be able to understand/create complex queries independently, insert test data in the data base (DB2)
English: Fluent  -mandatory
French: Medium/Advanced
ISTQB certification would be a plus
Good Communication skills are required for being in constant contact with the client through IM/mail/phone

Start date : asap
End date : undetermined
Location : Bucharest
Positions available : 2
Band : Novice

T2FY2L – BNP Cardif – Scrum Master
Project description:
The application Smile ICC is a new tool to be developed and intended for BNPP Cardif Sales Engineers and BDDF Retail network advisors. It will allow them to exchange throughout the course of coaching. The project will be conducted according to an Agile process with iterations of 2 and 3 weeks. The implemented system will integrate a Product Owner from Cardif, a Scrum Master, 1 BA, 1 UX Designer, 1 Architect, 2 Testers and development team of 4 members from IBM Romania. The project will have a web application and a mobile iOS one as well (available on tablets)

Scrum Master Role:
–        Scrum Master certification
–        French language is a must

Start date : asap
End date : undetermined
Location : Bucharest
Positions available : 1
Band : Journeyman

T2FY2N – DG Taxud – SAS Admin
1 Junior SAS Administrator skills band 7
technical skills:
install the SAS environment
administer the SAS environment including SAS middle tier
monitor and report about the state of the SAS environment
back up the SAS environment
establish various security techniques, administer users and data access
troubleshooting SAS environment and give consultation to the team members
SAS Environment Performance Tuning
install and administer hadoop

1 senior SAS Administrator skills band 8-9
technical skills:
install the SAS environment
administer the SAS environment including SAS middle tier
monitor and report about the state of the SAS environment
back up the SAS environment
establish various security techniques, administer users and data access
troubleshooting SAS environment and give consultation to the team members
SAS Environment Performance Tuning
install and administer hadoop
soft skills:
client facing,
prezentare
mentoring

Start date : asap
End date : undetermined
Location : Bucharest
Positions available : 2
Band : Journeyman / Master

Persoana pe care o cautam va lucra initial aproximativ 90% in zona de access management: persoana de legatura intre echipele din Romania si departamentul de IT al clientului. Aceasta persoana va solicita crearea masinilor virtuale pentru colegi, va face follow-up atat cu clientul (pentru rezolvarea ticketelor) cat si cu colegii nostrii (pentru testarea acceselor acordate), va trebui sa incerce sa gaseasca solutii, sa aiba rabdare cu toti si sa stie sa prioritizeze.

Dorinta este ca aceasta persoana sa creasca si sa preia si activitati de PMO de centru, calcul de SLA &KPIs.

Cerintele noastre sunt:
– ideal cunostinte bune spre foarte bune de franceza, dar acceptam si cu cunonstinte minimale
– o persoana activa, rezistenta la stres, dornica de a gasi solutii pe termen lung la probleme
– rezistenta la stres, inventiva si determinata
– NU timida
– NU senior

Nu ii trebuie anumite cunostinte, ci dorinta de a invata si de a rezolva probleme.

Internal Information:

JRSS:      Support Center Representative-Application Maintenance & Support

JRSS Description:

The employees in this Role/Specialty will be responsible for the maintenance and support of application systems currently running on various platforms, such as Mainframe, Client Server and WEB.

The following skills are required in addition to IT related skills:

• Deep application knowledge of the client business process,
• Communication skills with end users,
• Understanding the end user issues/concerns;
• prioritizing issues for resolution,
• Maintain/improve the quality of the application systems in terms of the running environment such as program library management and the creation of associated documentation,
• Report the application maintenance status to the client in terms of change and problem management,
• Address questions raised by end users,
• Client IT individuals or help desk,
• Determine/resolve problems reported from end users,
• system operators and help desk,
• Creation of SLA reports as well as improvement plan to maintain SLA, and Propose optimization of the business process efficiencies associated with IT technology

Account Specific Requirements:

Customer:           Financial Services Division of a Major German Car Manufacturer

Industry:              Banking / Financial Services / Automotive

Role description:

• Analyzing customer developed programs, batch files, job control scripts, file deliveries and database content by using customer tools and 3rd party tools
  • Application specific scripts on dedicated server platforms
  • SLA checkpoints (e.g. server response times, downtimes, process availability, etc.)
  • Interfaces (e.g. log files, scripts, file transfers etc.)
  • Databases (e.g. central DB processes, error writing processes, table spaces, load and performance characteristics etc.)
  • Definition and Performing daily health checks (e.g. daily data imports, file transfers and provisioning on dedicated servers, etc.)
• Provide support in all deployment and administration related activities;
• Participate in the production and maintenance of the infrastructure requirements for the new IT projects and the major releases of the existing IT systems and applications;
• Provide basics tasks of 3rd level support including debugging, test cases;
• Responsible for incident, problem, change, release, configuration management, technical support;
• Perform application deployment related testing (installation, removal, and reinstallation) and adjust the installation scripts, procedures and guidelines;
• Create/update product documentation;

Technical description of the application cluster:

• Windows server (IIS) configuration and maintenance;
• Windows Server 2008 / 2012, Active Directory configuration and maintenance;
• Oracle PL/SQL analysis, code debugging – Oracle-SQL, MS SQL 2008;
• Main technology for the application cluster: .NET V3.5 and higher / C# V3.0 and higher
• Tools: IBA Logfile Viewer, XML Spy, CyberArk, MS Visual Studio, Visio

Required skills:

• experience in a similar position
• IT background (e.g.: Computer Science, Automation, Cybernetics graduate)
• Basic database understanding (how it works, query interpretation, query writing)
• Ability to interpret/analyze code and application logs in order to troubleshoot errors
• Problem solver, customer oriented
• Ability to analyze, synthesize and make decisions under SLAs
• Strong communication skills
• Teamwork skills
• Negotiation skills, diplomatic
• English: fluent
• Flexibility for travel (during knowledge transfer 50% and up to 15-20% after)
• Willing to do on call support (from home)

Nice to have:

• German: intermediary/fluent
• ITIL V3 certification

Experience in the following:

• Windows Server 2008/2012
• Oracle SQL / MS SQL, Oracle PL/SQL, Oracle V11.2
• MS SQL Server 2008 R2, MS SQL Server 2012
• Programming skills in .NET V3.5 and higher / C# V3.0 and higher
• Programming skills Oracle-SQL, MS SQL 2008
• Active Directory
• HP Business Service Manager
• IIS (Internet Information Server) Web Server

Internal Information:

JRSS:      Support Center Representative-Application Maintenance & Support

JRSS Description:

The employees in this Role/Specialty will be responsible for the maintenance and support of application systems currently running on various platforms, such as Mainframe, Client Server and WEB.

The following skills are required in addition to IT related skills:

• Deep application knowledge of the client business process,
• Communication skills with end users,
• Understanding the end user issues/concerns;
• prioritizing issues for resolution,
• Maintain/improve the quality of the application systems in terms of the running environment such as program library management and the creation of associated documentation,
• Report the application maintenance status to the client in terms of change and problem management,
• Address questions raised by end users,
• Client IT individuals or help desk,
• Determine/resolve problems reported from end users,
• system operators and help desk,
• Creation of SLA reports as well as improvement plan to maintain SLA, and Propose optimization of the business process efficiencies associated with IT technology

Account Specific Requirements:

Customer:           Financial Services Division of a Major German Car Manufacturer

Industry:              Banking / Financial Services / Automotive

Role description:

• Analyzing customer developed programs, batch files, job control scripts, file deliveries and database content by using mainframe and 3rd party tools
  • Batch processing on dedicated operation systems
  • Tools and data access methods on dedicated host platforms
  • Online Processing by CICS TS/zOS, DB2/UDB SQL and Utilities
  • SLA checkpoints (e.g. server response times, downtimes, process availability, etc.)
  • Interfaces (e.g. log files, scripts, file transfers etc.)
  • Databases (e.g. central DB processes, error writing processes, table spaces, load and performance characteristics etc.)
  • Definition and Performing daily health checks (e.g. daily data imports, file transfers and provisioning on dedicated servers, etc.)
• Provide support in all deployment and administration related activities;
• Participate in the production and maintenance of the infrastructure requirements for the new IT projects and the major releases of the existing IT systems and applications;
• Provide basics tasks of 3rd level support including debugging, test cases;
• Responsible for incident, problem, change, release, configuration management, technical support;
• Perform application deployment related testing (installation, removal, and reinstallation) and adjust the installation scripts, procedures and guidelines;
• Create/update product documentation;

Technical description of the application cluster:

• Cobol, Visual Basic (VB)
• Databases: DB2 from V11.2 upwards, CICS/VSAM, IMS DB V14; SQL for DB2 and IMS, Adabas
• Operating System: z/OS V.2.1 – JES3 2.1, z/OS – IMS V14
• Mainframe Tools: TSO, JCL, Horizont XINFO, ITP Panorama and/or Microfocus Revolce, IBM QMF, UltraEdit, 3270/TSO Terminal, PROBA

Required skills:

• experience in a similar position (preferably some Mainframe experience)
• IT background (e.g.: Computer Science, Automation, Cybernetics graduate)
• Basic database understanding (how it works, query interpretation, query writing)
• Ability to interpret/analyze code and application logs in order to troubleshoot errors
• Problem solver, customer oriented
• Ability to analyze, synthesize and make decisions under SLAs
• Strong communication skills
• Teamwork skills
• Negotiation skills, diplomatic
• English: fluent
• Flexibility for travel (during knowledge transfer 50% and up to 15-20% after)
• Willing to do on call support (from home)

Nice to have:

• German: intermediary / fluent
• ITIL V3 certification

Experience in the following:

• Cobol, Visual Basic (VB)
• DB2 from V11.2 upwards
• CICS TS/zOS /VSAM
• IMS DB V14
• SQL for DB2 and IMS
• z/OS V.2.1 – JES3 2.1, z/OS – IMS V14
• TSO, JCL, Horizont XINFO, ITP Panorama and/or Microfocus Revolce, IBM QMF, UltraEdit, 3270/TSO Terminal,
• PROBA, Adabas

Pentru un proiect cu IBM UK am avea nevoie de developeri cu experienta Magento. Mai jos cerintele.

– 2+ years experience of Magento (back & front end)
– Experience of implementing new Magento instances
– Experience of leading a development team